Refund and Returns Policy

At FastGuardInsurance, we are dedicated to ensuring your satisfaction with every purchase. If for any reason you are not fully satisfied with your order, our refund and returns process is simple and straightforward.

Refund Policy

We understand that sometimes a product may not meet your expectations, and we want to make it easy for you to return it. You are eligible for a refund under the following conditions:

  • Eligibility: Refunds are available within 30 days from the date of purchase for unused products.
  • How to Request a Refund: To initiate a refund, please contact us at info@fastguardinsurance.click with your order number. We will guide you through the process and provide any necessary instructions.
  • Refund Processing: Once we receive the returned product and confirm its condition, we will process your refund to the original payment method. Please note that it may take up to 5 business days for the refund to appear in your account, depending on your payment provider.

Return Policy

If you wish to return a product, please ensure the following conditions are met:

  • Condition of Product: Products must be returned unused, in their original condition, and with the original packaging. We cannot accept returns for items that have been used, altered, or damaged.
  • Return Shipping: The customer is responsible for the cost of return shipping, except in the case of defective or incorrect products. We recommend using a trackable shipping service for returns to ensure the product is received safely.
  • Return Processing Time: Please allow up to 10 business days from the date we receive the returned product for us to process the return and issue a refund. We will notify you via email once the refund has been issued.

Exclusions

Certain items may not be eligible for a refund. Please be aware of the following exclusions:

  • Used or Altered Products: Products that have been used, altered, or damaged are not eligible for a refund.
  • Non-returnable Items: Certain items, such as those marked as final sale or personalized products, may not be eligible for return or refund.

Customer Support

If you have any questions about our refund and return policies or if you need assistance with your return or refund, our customer service team is ready to help: